Opulentus complaints desk was established a couple of years after Opulentus Immigration Services Pvt Ltd came into existence. As visa processing is not always a win-win game to both the consultancy and client, it is always good to make people aware that visa grant is at the sole discretion of the immigration authority. Even after Opulentus mentioning the same time and again, it is unfortunate to notice that some of the clients are approaching some other forums and posting messages that are at times derogatory to Opulentus and its successful clients.
To put a check to such unwarranted complaints, Opulentus complaints desk took its shape. Functioning with a team comprising of experts from immigration, legal and psychology domains, Opulentus complaints desk will put your complaint under respective category for further examination.
Our immigration experts will plunge into the duty and follow up with you to find out if you are okay to go ahead with a visa appeal in case your visa is rejected even if there’s complete documentation. Otherwise, our experts will let you know where the problem actually took place and how the same can be resolved, if it has to be reapplying to the same country or some other country.
Our counselors too would talk to you on phone to help you take a decision on your own and not based on our advices. If we ascertain from the immigration authorities that your visa is rejected for not having a clean record or hold a criminal record, and you still take on us with ill-intentions using words that are derogatory to our company, our legal experts would handle the case sensibly.
In many cases, Opulentus complaints desk resolves the grievance in the first step itself.