Tag Archives: immigration experts

Opulentus complaints desk works towards 100% client satisfaction

Opulentus immigration company has recently started Opulentus complaints desk in order to clear the minor doubts of clients besides working towards 100% client satisfaction.

All Opulentus registered clients would have access to Opulentus complaints desk. It operates from head office and our clients can directly walk in to our office.

Alternatively, we even provide the contact numbers of Opulentus complaints desk and email id so that clients who can’t come to office in person can reach us.

Typically comprising of

  • immigration experts
  • counselors and
  • legal officers

Opulentus complaints desk looks into the issues of the clients in a three-tier process, if required. On receiving a concern, the immigration experts would get in touch with the clients and jot down all the points of client. Later on, their next communication would be scheduled with counselors.

Opulentus complaints desk’s expert counselors would give the much needed warmth to the clients to reassure that things are ok. Meanwhile, the immigration experts would track the status or ascertain the reasons for such inconvenience caused to the client. Accordingly, counselors would suggest as to what’s the right step that clients need to take. If any legalities involved, the case would be forwarded to the legal section of Opulentus complaints desk.

Opulentus complaints desk to address minor concerns of clients

Opulentus complaints desk is one of the highly committed desks that is dedicated for solving the problems of the clients. Opulentus introduced Opulentus complaints desk in the recent past. Opulentus complaints desk functions at Opulentus head office and solves the clients’ problems to their satisfaction.

There were instances wherein clients were confused about minor things. In some cases clients use to get tense if visa is delayed for some reasons. In such cases, they would start up their own threads in various communities, which had been creating unnecessary mix-up.

To avoid the same and to actually make clients approach Opulentus and express their issues without any inhibitions, Opulentus complaints desk has been kept in place.

Opulentus complaints desk has dedicated immigration experts. They would not look into anything else other than Opulentus complaints. After following up with clients, Opulentus desk will close the issue with client’s satisfaction.