Opulentus is a paramount immigration consultant in the world. The company provides visa and immigration services to the people, who aim for work, study or visit to the worlds most sought after countries such as USA, UK, Australia, Canada etc.
Opulentus has grown popular for providing efficient solutions to its client for which it has been receiving positive comments that are considered to be best of accolades the company receives. However, to make sure that client receives our ideal services the company maintains a complaints desk.
Opulentus complaints desk team comprises of career and financial counselors, and psychologists. Clients tend to panic if there are any impediments while lodging applications or in the approval process.
Client are expected to be patient all the through the process right from the beginning of lodging the application till the approval of visa. The team at complaints desk make an attempt to understand client complaints and ensure that they remain positive and firm in handling things without panic.
Client’s complaints are escalated to the concerned team through Opulentus complaints desk. For instance, if the grievance of the client pertains to financial issue it is forwarded to the finance team while the complaint is regarding a career then it is shared with career counselors to deal with.
Opulentus expects its clients to work in collaboration. We mainly aim at client satisfaction .The company is liable for genuine complaint but not for any mistakes that emerge out of one’s own individual mistake.