Opulentus immigration company has recently started Opulentus complaints desk in order to clear the minor doubts of clients besides working towards 100% client satisfaction.
All Opulentus registered clients would have access to Opulentus complaints desk. It operates from head office and our clients can directly walk in to our office.
Alternatively, we even provide the contact numbers of Opulentus complaints desk and email id so that clients who can’t come to office in person can reach us.
Typically comprising of
- immigration experts
- counselors and
- legal officers
Opulentus complaints desk looks into the issues of the clients in a three-tier process, if required. On receiving a concern, the immigration experts would get in touch with the clients and jot down all the points of client. Later on, their next communication would be scheduled with counselors.
Opulentus complaints desk’s expert counselors would give the much needed warmth to the clients to reassure that things are ok. Meanwhile, the immigration experts would track the status or ascertain the reasons for such inconvenience caused to the client. Accordingly, counselors would suggest as to what’s the right step that clients need to take. If any legalities involved, the case would be forwarded to the legal section of Opulentus complaints desk.