Opulentus immigration consultancy firm has recently launched its Opulentus complaints desk. This was set up with an aim to achieve 100% customer satisfaction.
Opulentus complaints desk functions at its head office. It welcomes its registered clients (not prospective clients) to write to its desk at [email protected]. Alternatively, clients can also call up the numbers given at the time of registration. Also, they can directly walk in and register their complaints.
Once Opulentus complaints desk receives the concern or complaint from the department, the same would be directed to the concerned immigration specialists to work towards resolution.
Typically the concerns, that hit Opulentus complaints desk include, rejection or delayed visa. As even clients know that grant of visa is at the sole discretion of high commission, clients usually approach with panic to know if there’s any alternative.
As we believe in TAAA (There are always alternatives) that change TANA (There are no alternatives) approach of client, we suggest various possible means to get the visa, which essentially includes visa appeal.
During this entire process, a team of highly expertise psychologists and psychotherapists would counsel our clients in a very confidential environment to reassure that things are okay.
Ever since Opulentus launched this complaints desk, dozens of clients who approached us with minor grievances got the much needed solution. This is one move that that would help even Opulentus to retain its client base.